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Make sure that Multi-device is enabled, and then uninstall and re-install Authy on your original device.On your new Authy install, remove all devices except for the one labeled as “This Device”.Authy can also use the cloud to sync to your other devices, and the app is universal, so it works equally well on. Authy can back up your two-factor tokens to the cloud, so if you wipe your phone or get a new one, you can restore those tokens and not be locked out of your accounts. For each “Not backed up” 2FA account, login to the account’s corresponding website, and temporarily disable two factor authentication. Authy has numerous features that Google Authenticator lacks.The only missing tokens should be the 2FA Accounts labeled “Not backed up” on your old Authy install.
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Once installed, verify that all of your 2FA Account tokens are properly loaded and decrypted on the new device.Verification codes rotate every 30 seconds. Download and install the Authy app on another computer or wireless device, and login with your same phone number. Next time you login to Reddit, youll be required to verify your identity by entering a verification code from Authy.To resolve this issue, please follow the following steps in order. When attempting to make changes to a de-registered Authy app, users may see the error Device not found.When an Authy app becomes de-registered, users may see a new 2FA account token listed with the status Not backed up.
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This guide explains possible scenarios when this issue may occur, and how to resolve it. When using the Authy app on multiple devices or computers, it’s possible for an installation of the Authy app to become de-registered from your account, and out of sync.